Privacy Statement – Effective Date: 1 August 2024
Arrow Risk Management (Aust) adopts the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information. A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au
We are committed to protecting your privacy and personal information handled safely and responsibly. This privacy statement outlines how we collect, use, disclose, and protect your data.
Information We Collect
When collecting personal information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. We may collect the following types of information:
| Personal Identification Information | Name, email address, phone number, and other contact details. |
| Business Information | Company name, position, and related business details. |
| Financial Information | Billing and payment details are required for our services. |
| Technical Information | IP addresses, browser type, and usage data for our website. |
How We Use Your Information
| The information we collect is used for | Provide and manage our consultancy services. |
| Communicate with you regarding our services, updates, and relevant information. | |
| Process transactions and manage billing. | |
| Improve our services and website functionality. | |
| Comply with legal obligations under the Privacy Act. |
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We take reasonable steps to ensure that you are made aware of any information provided to us by a third party. We only use or disclose your personal information with consent or where required and authorized by law. We may share your information with:
| Service Providers | Trusted partners who assist us in providing our services. |
| Legal Requirements | When required by law or to protect our legal rights, including compliance with the Privacy Act. |
Data Security
We ensure personal information is stored in a manner that reasonably protects it from misuse, loss, and/or unauthorized access, modification, or disclosure. We ensure that you have access to your personal information as permitted under the APPs. We take reasonable steps to ensure that personal information is accurate, complete, and current.
Your Rights
| Under the Privacy Act, you have the right to | Access and request a copy of your data. |
| Correct any inaccuracies in your data. | |
| Request deletion of your data, subject to legal and contractual obligations | |
| Object to or restrict processing of your data. |
Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience and analyze site traffic. You can control the use of cookies through your browser settings.
Changes to This Privacy Statement
We may update this privacy statement from time to time. We will notify you of any significant changes by posting the new privacy statement on our website.
Contact Us
If you have any questions about this privacy statement or our data practices, please get in touch with us at:
Web page: HTTPS://arrowriskmanagement.com.au
Email: Ian.bowyer@arrowriskmanagement.com.au
Phone: +61 438 814 407
Thank you for trusting Arrow Risk Management (Aust) with your personal information. We are dedicated to safeguarding your privacy and ensuring your trust in our services.